Neko Reiki Healing Privacy Policy
Our contact details
- Name: Natalie Allen
- Address: 13 New Street, Newtown, Berkeley, Gloucestershire GL13 9NN
- Phone number: 07951 024234
- E-mail: [email protected]
- Date: June 2022, reviewed May 2023
Type of information collected
- Personal identifiers such as name, address and contact details
- Sensitive personal information such as medical history and GP details
- Healer observations following treatment
How we collect the personal information and why we have it
Most of the personal information we process is provided directly to us by you for the following reasons:
- To gather information prior to a Reiki treatment
- To provide health information to a medical professional if deemed appropriate
- To be able to provide informed feedback to the client following a treatment
What we use the information for
The information provided by you will be used in order to:
- Gather information prior to a Reiki treatment
- Provide health information to a GP if appropriate
- Provide information to the emergency services in the event of a medical emergency
- To provide feedback to the individual following a treatment or ongoing treatments
- To gain an understanding of any medical issues prior to the treatment
How we store your personal information
Your information will be held for 7 years after the date of the last treatment, in the following forms:
- Paper documentation
- Email messages
- Facebook messages
Physical documentation will be stored in a locked, secure environment. Any electronic messages will be held in a secure, encrypted file.
We will only share your information with a medical professional if requested in the event of an emergency. We may also share information with solicitors for the purpose of defending any legal claims. If requested and with the explicit consent of the individual, we may also share the information with other holistic services/healers.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.